Memo Portfolio Summary I interviewed several user groups with different roles and objectives and then researched various aspects of data...

Memo Portfolio Summary I interviewed stakeholders to uncover how their services aligned with the new brand identity developed to refresh...

Overview Increased completion rate by improving user task flow. I increased event registration, service request, and donor completion...

Overview Increased customer engagement by improving communication strategy. I developed a clear communication strategy for One Nation...

Memo Portfolio Summary I developed the information architecture and then assisted with creating content resulting in structuring content...