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Standardized Scheduling Paradigm
Design Process
I developed and tested a low-fidelity prototype integrating multiple data sources, transitioning the system from simple data capture to a schedule generation tool. I compiled desktop research, conducted user interviews, developed a design workshop, and led prototype evaluations to test a paradigm for standardizing scheduling.
Outcome
Developing the standardized scheduling paradigm and usability testing produced a baseline for stakeholders to evaluate operational decisions and quickly take action.
United States Space Force, Moorman Space Education and Training Center
A challenge encountered was a limited time frame resulting in developing a 1-day workshop to capture user frustrations, needs, and desired outcomes. While the short time frame presented obstacles to capturing user information, focusing on task analysis revealed insightful details about current procedures and processes.
Digital Transformation with User Ecosystems
Design Process
Outcome
Research and workshops aligned stakeholders to develop the initial enterprise data management model aligning user ecosystems to enterprise roles and responsibilities influencing priorities for data architecture and user engagement.
I designed a discovery workshop to identify the values, attributes, roles, responsibilities, and obstacles for developing an enterprise data management model while conducting secondary research identifying user archetypes and research objectives
United States Space Force, Space Operations Command (SpOC)
The project explored digital transformation through enterprise data management governance requiring understanding user ecosystems, assets, and obstacles.
Modernized Talent Management System
Design Process
I collaborated with designing a discovery workshop to understand the current status of talent management and uncover requirements for career progression. I compiled desktop research, conducted stakeholder and user interviews, collaboratively designed a workshop, triangulated findings, and co-authored an executive summary report.
Outcome
Research and discovery workshop resulted in several actionable recommendations for aligning talent management and job positions with career progression emphasizing user skills, experiences, and career aspirations.
United States Air Force
The project aimed to collectively explore components of the cyber career and education domain identifying dependencies and uncovering divergent career pathways.
UX Design
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Project Management
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Heuristic Evaluation
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Affinity Mapping
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Usability Testing
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Prototype Iterations
Futures Thinking
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Sensemaking data collection
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Information Architecture
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Participatory Workshops
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Scenarios Exploration
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Mitigation Strategies
Tools/ Prototype
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Figma - Lo/Hi Fidelity Mockups
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Miro - Online Collaboration
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Notion - Knowledge Repository
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Axure - Lo/Hi Fidelity Prototypes
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Facilitation - Workshop design