Standardized Scheduling Paradigm
- Curtis Blair
- Jul 3
- 2 min read
Overview
Tested a paradigm model to standardize scheduling.
I developed and tested a low-fidelity prototype integrating multiple data sources, transitioning the system from simple data capture to a schedule generation tool. I compiled desktop research, conducted user interviews, developed a design workshop, and led prototype evaluations to test a paradigm for standardizing scheduling.
Client
United States Space Force, Moorman Space Education and Training Center
Process
Research, User Roles, Interviews, Heuristic Evaluation, Wireframes, Mockup
Disclaimer: The nature of this work is confidential, and per DoD compliance, the case study contains fictionalized data and omits project details. The case study presents a summary of my experience and design process.
Problem Statement
Explore a paradigm for standardizing schedule creation through understanding organizational priorities and assets..
Results
Developing the standardized scheduling paradigm and usability testing produced a baseline for stakeholders to evaluate operational decisions.
Future Recommendations
Conduct additional interviews identifying secondary roles and tasks
Increase dev team involvement for further design assessments
Refine prototype's maturity to improving usability testing capabilities showcasing benefit audience members
Role
UX Designer
UX Skills
Qualitative Research
Persona/ User Roles
Interviews
Task Analysis
Usability Testing
Wireframes
Heuristic Evaluation
Tools
Google Suite
Figma
Miro
Zoom
Design Process
Challenge
A challenge encountered was a limited time frame resulting in developing a 1-day workshop to capture user frustrations, needs, and desired outcomes. While the short time frame presented obstacles to capturing user information, focusing on task analysis revealed insightful details about current procedures and processes.
My Responsibilities
As a UX Designer, I collaborated with stakeholders and colleagues to develop project objectives and goals while my Team and I captured user experiences and tested their mental models.
I was responsible for coordinating research activities, developing a design workshop with Miro, and using Figma to lead wireframe development.
Initial Tasks
Secondary Research
Conduct a series of desktop research activities learning about the client’s prior efforts and strategies
Reviewed scheduling projects, examining their insights into personas, user journeys, and task flows
Realized schedules are similar to blueprints providing wayfinding information
Design Workshop
Workshop Activities
Integrated blueprint analogy to develop a task analysis workshop to capture user frustrations
Developed user journeys to capture task flows and user expectations
Research Synthesis
Triangulation
Triangulated workshop’s outcomes with desktop research resulted in an informational flow diagram
Information Flow Diagram
Mapped various data sources revealing that scheduling is similar to asset management
Realized that scheduling is managing relationship and priorities between assets categories
Wireframes
Low-fidelity mockup
Created low-fidelity simple boxed wireframes using Figma while collaborating with colleagues
Informal Design Critiques
Conducted informal group design critique to assess design and prepare for user testing
Tested refined wireframes with dev team members uncovering potential system constraints
Final wireframes evaluated by users revealing the design’s functionality aligned with their expectations
Usability Analysis
Design Handoff
Compiled usability evaluations and feedback and then updated wireframes
Clarified design notes and detailed design interaction behaviors for Figma presentation file
Results
Developing the standardized scheduling paradigm and usability testing produced a baseline for stakeholders to evaluate operational decisions.
Future Recommendations
Conduct additional interviews identifying secondary roles and tasks
Increase dev team involvement for further design assessments
Refine prototype's maturity to improving usability testing capabilities
